Privacy Policy

Privacy Policy

Introduction

Welcome to https://metal-fabrication-collision.collision-talk.com (referring to our company as “we,” “us,” or “our” throughout this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information, categorized as follows:

  • Account Information: Details required to set up and maintain your user account, such as name, email address, and password.
  • Payment Information: Credit card details, billing addresses, and payment history when you make purchases on our platform.
  • Financial Information: Banking information, if you choose to link your bank accounts for seamless transactions.
  • Purchase Information: Products or services bought from us, including quantities, transaction dates, and order totals.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  • Location Data: Information about your geographical location when you interact with our geo-services.
  • Feedback: Comments, reviews, and ratings you provide to help us improve our products and services.
  • Social Media Information: Data from social media platforms when you connect your accounts to share content or engage with us on these platforms.
  • Product Information: Details about the products you interact with, such as viewing history and product preferences.

We collect this data through various means: user inputs (e.g., account registration), tracking interactions on our websites and apps, automated technologies (like cookies and device identifiers), and information received from third parties (as permitted by law).

Cookies

We use cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your browser or device:

  • Strictly Necessary Cookies: Essential for navigating our websites, ensuring basic functionality, and providing security features.
  • Preference Cookies: Tailored to your preferences, such as language settings and ad personalization.
  • Analytics Cookies: Used to gather insights into website performance, user behavior, and analytics reporting.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for various periods, depending on the purpose of collection:

  • Data required for legal compliance or contractual obligations is kept for the duration needed to fulfill those requirements.
  • Personal information used for marketing purposes or analytics is retained until you opt out or request deletion.
  • When no longer required for the above reasons, we delete or anonymize your data securely.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to protect sensitive data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the protection of your data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (depending on your location)

The privacy rights of our users vary according to their jurisdiction:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can ask us to correct or update any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data from our systems.
  • Restriction: You may opt for limitations on how we process your data in specific situations.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to processing your data for specific purposes, such as direct marketing.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your privacy rights.

To exercise any of these rights, please contact our Data Protection Officer via the details provided below. We will respond within a reasonable timeframe, adhering to applicable laws.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about your privacy rights and how we protect your data.

Contact Information

For any inquiries, requests for subscription cancellations, or questions regarding data privacy, please contact us: